Archives for October 2010

How to Fly – Avoid Crowds, Airport Security, Bag Fees

This form of travel is not for everyone, but Helen Keller had it right – Life is either a daring adventure, or nothing. Jeff Corliss and his wingsuit tour some of the most dramatic and iconic scenery on the planet. No crowds, airports or bag fees – this takes solo travel to its next level.

Future Lodging Trends and Emerging Technologies – Wisconsin Hotel and Lodging Association

The closing keynote address for the Wisconsin Hotel & Lodging Association, Future Lodging Trends and Emerging Technologies, targeted the rapidly changing business landscape and the need to address many fundamental changes impacting marketing and technology. Topics covered included: Web 1.0, Web 2.0 & Web 3.0; Four Traveler Mandates; Five New P’s of Marketing; Six Business Impacts and the Seven Phases of Travel. The WH&LA Annual Conference and Tradeshow was held at Hotel Sierra in Green Bay, Wisconsin on October 26, 2010.

Hotwire Breaks Brand Promise by Gutting Rating System

Hotwire has undermined its brand promise by removing the specific criteria from its hotel ratings used to differentiate hotel classifications. Additionally, by benchmarking hotels using competitive online travel sites with incompatible rating scales, Hotwire may inaccurately classify hotels. In the example provided, Hotwire staunchly defends its flawed rating process for a hotel that it rates higher than sister websites Expedia, Hotels.com and TripAdvisor. Worse yet, these policies and processes have caused them to lose their customer service focus.

My Twitter Digest for the Past Week 2010-10-25

Speaking at Wisconsin Lodging Association Annual Conference. (@ Hotel Sierra – KI Convention Center) http://4sq.com/7DlDUX # The RobertKCole Daily is out! http://bit.ly/bmN1Oo ▸ Top stories today by @CruiseLog @barbdelollis @BTN_News # The RobertKCole Daily is out! http://bit.ly/bmN1Oo ▸ Top stories today by @LuxuryPRGal @thetechnewsblog # I just ousted @mamaier262 as the mayor of Great wall […]

Robert’s 10 Fave Twitter HashTags From October 18-24

A great benefit of Twitter is that it helps make the world a much smaller place. For example, while I was interviewing web development teams for a client in Dallas, I was also able to keep track of the happenings at a travel conference in Singapore and a search technology conference in Chicago. It seems […]

My Twitter Digest for the Past Week 2010-10-18

What kinda crazy nut would say that? C'est moi RT @tnooz: LATEST: Hotel consultant: Expedia is not evil http://bit.ly/cXBlrY # Thanks 2 @AvWeekBenet & @Flightglobal for perhaps best #travel porn #hashtag ever #g650 – Gulfstream 650 Business Jet – wow # The RobertKCole Daily is out! http://bit.ly/bmN1Oo ▸ Top stories today by @karenbryan @msnbc_travel @HotelChatter […]

10 Best Twitter HashTags From October 11-17

The fall conference season is in full swing and fortunately, for those unable to be in multiple locales simultaneously, live tweeting helps keep everyone informed of key topics of discussion. The one interesting exception was Henry Harteveldt of Forrester Research who appeared to be physically attending the Amadeus Horizons conference in San Francisco, but was […]

Best Travel Writers: 2010 Lowell Thomas Travel Journalism Winners

Lowell Thomas Travel Journalism awards are presented by the Society of American Travel Writers Foundation to the best North American travel writers. Below is a list of the 2010 award winners, including links to each author, the publication and the article recognized for outstanding achievement.

10 Favorite Twitter HashTags From October 4-10

Twitter provides an incredible source of information – assuming you are following individuals who are not inclined to continually tweet about their breakfast regimen or bitter hatred for [fill in the topic of choice…] The challenge with Twitter is that its information streams in real time, and some of us are either too busy to […]

My Twitter Digest for the Past Week 2010-10-11

The RobertKCole Daily is out! http://bit.ly/bmN1Oo ▸ Top stories today by @mrdavidwhitley @HotelChatter @TravelSavvyKayt @sewatch # News flash: Wicked Witch of Wisconsin killed by falling house http://twitpic.com/2wi1xn # The RobertKCole Daily is out! http://bit.ly/bmN1Oo ▸ Top stories today by @crunchgear # I just unlocked the "Super User" badge on @foursquare! http://4sq.com/aVAPK7 # The RobertKCole Daily […]