HSMAI Digital Marketing Strategy Conference On-Property Customization and Personalization

Event: Hospitality Sales & Marketing Association International (HSMAI) Digital Marketing Strategy Conference
Title: Customization & Personalization – On-Property | Tailoring the Guest Experience: One size does NOT fit all
Location: New York, New York
Venue: New York Marriott Marquis
Date: February 17, 2016
Presenters: Robert Cole – Founder, RockCheetah | Sylvie Fayolle – GM, Le Parker Méridien | Pedro Dias – GM, Smyth (A Thompson Hotel)

About Robert Cole

Robert Cole is the founder of RockCheetah, a hotel marketing strategy and travel technology consulting practice. He also authors the Views from a Corner Suite Blog and publishes the Travel Quote of the Day. Robert speaks regularly at major travel industry conferences, authors articles for leading travel industry publications, advises travel-related startups and the equity investment community. He is an evangelist for the global travel industry.

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