Presentation at Hospitality Sales and Marketing Association International (HSMAI) Resort Best Practices Meeting by Robert Cole of RockCheetah. Key areas covered include the current mobile landscape, why mobile dramatically changes the playing field and how the splinternet introduces deployment and measurement challenges. Traveler Engagement must be considered before technology decisions can be made. Future implications are simply described as changing Anytime/Anywhere to Everytime/Everywhere.
Mobile Marketing Best Practices – HSMAI Resort Special Interest Group
February 2, 2011 By Leave a Comment
What is the World’s Best Luxury Hotel Brand?
April 23, 2010 By 11 Comments
This poll is designed to identify the best luxury hotel in the world. The best hotel chain is not measured solely by the beauty of its views from suite balconies, the thread-count of its sheets, or the price of its rooms. The secret sauce for these properties comes down to service – the magical ability to anticipate guest needs and provide personal service in an efficient, yet understated manner. The results will indicate the “Luxularity” of the luxury hotel brand that voters feel provide the best overall experience. The question for this week’s RockCheetah poll is “What is the World’s Best Luxury Hotel Brand?”
