My presentation, “Deconstructing Distribution – It’s All About the Customer” for the Leading Hotels of the World Sales, Marketing & Distribution Conference in Bonn, Germany focused on the luxury hotel and resort customer, hospitality industry distribution channels and the future innovations that may be expected to impact the global hotel industry.
Leading Hotels of the World – Marketing Conference Keynote
May 17, 2011 By Robert Cole
Filed Under: Hotel Tagged With: Advertising, apple, customer relationship management, customer service, hospitality, Hotel, luxury, Marketing, Mobile, personas, resorts, Social Media, statistics, Technology, Travel, Trends
