- Drum roll, please… RT @augieray: Twitter Expected To Take The Wraps Off Advertising Platform Today http://tcrn.ch/bOgC7M #
- MKE Airport: 13 minutes from wheels down to bag on the conveyor + in the car 4 minutes later. That's pretty quick #airline #
- .@continental gate agent says they found a Captain for our flight. If it's Leslie Neilsen or Kareem Abdul-Jabbar, I'm staying in EWR #
- @eNothing Again, maybe I was lucky. Waited 3 min on toll-free res number; CO gate agent is providing great transparency in reply to eNothing #
- @eNothing I have seen EWR much worse after less significant weather events7 in reply to eNothing #
- @HappyHotelier Most US tax jurisdictions % based. Maximizes receipts without undue burdon on lower rated properties. No VAT in reply to HappyHotelier #
- @LuxeTiffany Excellent comeback. He obviously got the memo, Rule 47B: "Do a simple task without her asking – easy way to score hubby points" in reply to LuxeTiffany #
- @ebertchicago Can't direct message you as you don't follow me – Will send show name suggestion (it's a good one) to Movie Answerman e-mail #
- @LuxeTiffany Have your husband update his e-mail address. He obviously didn't get memo on not raising the bar for rest of us 馃槈 in reply to LuxeTiffany #
- @NYCAviation Kudos to @continental – EWR looks a lot less like Ellis Island than I expected. Very busy, but not crazy #whew #
- Nice Job @continental – auto-rebooked for another flight. Appreciate you not leaving me hanging with the bad weather excuse #
- Just added myself to the http://wefollow.com twitter directory under: #milwaukee_wi #travel #hotel #marketing #tech #consult #
- Rumor has it, he was a founding member of Depeche Mode RT @TravelSavvyKayt: @RobertKCole That @kevinlukemay is a rock star. #
- Hey EWR – Good idea 2 change time on 1st clock outside customs after Daylight Savings time change. Confused people #Fail #
- Cornell beats Harvard 3-0, moves to ECAC Mens #Hockey semi-finals (Can you say sweep? 4th time this year) http://j.mp/9hIIay #
- @StatlerHotel Are there still flying fish at 1st intermission & the Chicken Man at the 2nd? #Cornell #Harvard #Hockey in reply to StatlerHotel #
- Apologies for weird @justintv / @socialmediaclub tweets. Feed failed & was trying to troubleshoot. Tweet flag flipped on… #
- Node propositions? Must be from hundreds of Tnooz groupies hanging around backstage when @kevinlukemay's performing #pcitb #
- Must be talking abt how 2 monetize it 馃檪 #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- justin.tv indicates feed is offline #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- nope #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- … #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- lost audio & video #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- Please? 馃檪 #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- Panelist list msg cut off at Paul Berry #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- Interesting discussion from #sxsw on the Synaptic Web http://j.mp/ailsTu Live streaming from @socialmediaclub on @justintv #
- Refreshed and got it – all good now. #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- No audio – just static SMC Logo #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- No problem – we'll let you know if fixed #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- Hello. Not seeing a stream at this point #smctv ~ Come watch and chat with me! http://justin.tv/s/04/EACuBOg~/socialmediaclub #
- @denschaal You know I can't resist writing comments longer than the blog post on merchant taxes http://ping.fm/1EnYl #hotel in reply to denschaal #
- What a revolutionary concept! #MTV Germany plays music videos. Someone should start a "I Want My Old School MTV" campaign #
- @HappyHotelier It was nice meeting you as well. I already tagged the experience as a "Brush with Greatness" 馃檪 #itb #pcitb in reply to HappyHotelier #
- Picture of me, taking a pic of @HappyHotelier, taking a pic of me, from the stage at @PhoCusWright Bloggers Summit #pcitb #
- New reason to pass US Healthcare Bill: Rush Limbaugh moves to Costa Rica (might spoil great travel dest) http://j.mp/d01jNY #
- Hotel group seeking interactive, sales oriented GM for high profile, innovative NY #hotel opening. Ideas? Contact me. #job #
- This year's Formula 1 circuit comprises 99,000 Air Kilometers between sites. That is a lot of frequent flyer miles. #F1 #
- @HotelBlogs Here's a link to my guest blog post recapping PhoCusWright@ITB http://j.mp/biIlh7 #itb #pcitb in reply to HotelBlogs #
- @Grayum_ian Not at all. I think @philipwolf sees chaos as an opportunity for innovation & creative disruption #pcitb in reply to Grayum_ian #
- Blog Post on my guest post on my PhoCusWright @ITB_Berlin 2010 recap http://j.mp/apfCGl Confused? Join MASSIVEGOOD #pcitb #
- A good idea RT @SpinDoctorHoyt: Online Travel to Hotels – let's work together and figure it out: http://tinyurl.com/yj4oy5t #
- Attn: Hotels, Why bloggers are good guests RT @armano: Wow! That's service. #sxswi #fourseasons http://twitpic.com/187cmd #
- Offers great promo opportunites RT @goplanit: Hotels are getting hot for Four Square too: http://goplanit.com/l/y66 #travel #
- @ASchuerrle You should have tapped me on the shoulder so we could have a formal introduction 馃檪 #ITBberlin #pcitb #itbcon10 in reply to ASchuerrle #
- Sincere thanks to @LuxeTiffany & @hjortur for the #followfriday shout outs #ff #pcitb #
- Nicely done YouTube mashup of Walt Disney Princesses and the Mean Girls Trailer http://j.mp/aHHy5I (via @chloelcole) #
- Travel Individualization panel includes @gliider, @Lufthansa_DE, @raysono, @tripsbytips & Studiosus Hall 7.1 a at 10:30 #itb #itbberlin #
- ITB Marketing and Distribution Day at @ITB_Berlin starts in Hall 7.1 a, Auditorium New York 3 at 10:30 http://j.mp/bpa0a0 #
- @kevinlukemay Thanks Kevin, it was a pleasure. After @HappyHotelier took pics on stage, I resisted videoing our session 馃檪 in reply to kevinlukemay #
- Hope to see you at "The Individualization of Travel" 10.30 – 11.45 Hall 7.1 a, Auditorium New York 3 #itb #itbberlin #pcitb #
- CNN airing segment on toxic air syndrome impacting US Airways flight crew – repeated fume events on single aircraft #airline #
- Great News! Weekly YOY US Hotel occupancy increases for 3rd week in a row + Positive YOY RevPAR growth! http://j.mp/d3VZYc #
- RT @problogger: New Blogger Job: Travel writer – Fareloop, Inc. http://goo.gl/fb/84m3 #
- http://twitpic.com/17xdna – The #tcamp3 Superpanel #pcitb #
- @LuxeTiffany One can choose to ignore any facet of an operation, but it is a bad idea if it is important to customers #pcitb in reply to LuxeTiffany #
- @WouterBlok I think it can be scalable. If you have a Twitter ID and the arrival/departure dates you can auto-tweet #pcitb in reply to WouterBlok #
- @hjortur Wish you would have gotten my other profile; I look a lot younger from that side 馃檪 thanks for the pic #pcitb in reply to hjortur #
- Bloggers Summit Social Media Panel @HappyHotelier @jonahsigel @heritageconsult @yenlee http://twitpic.com/17wmg7 #pcitb #
- PhocusWright Bloggers Summit has commenced. @philipwolf presiding http://twitpic.com/17vsra #pcitb #
- @pegexec Yes – Ric was part of the Talkback session following the preso by Javier P茅rez-Tenessa, CEO of eDreams #pcitb in reply to pegexec #
- Social media being leveraged by @BarackObama 2 inform US citizens about his health care proposal http://j.mp/9BY2gh | Smart #
- Live blogging done 4 PhoCusWright [at} ITB for Day One. Now the cocktail reception (then a Cornell Hotel Society one) #pcitb #
- PhoCusWright Epilogue @philipwolf does an acapella rap of travel industry issues http://twitpic.com/17qtgq #pcitb #
- Five Minutes of Fame start-up preview 5) Ralf Siewert, CEO, Pixell Daten (now @amadeusnews) http://twitpic.com/17qspk #pcitb #
- Learnings of commission model v. merchant model. Discovered it's not confusing when selling both models @hotels_com #pcitb #
- Competion with Expedia hotel tab & suppliers as well as other travel sites. Nature of the travel business @hotels_com #pcitb #
- No longer ability to differentiate based on rates & inventory in mature market. Groups with success copied quickly #pcitb #
- Setting up air is more challenging – @expedia is in 20 markets, where @Hotels.com is in 70. Hotels easier. #pcitb #
- @denschaal I suppose @kevinlukemay told you that. As a journalist, you should know that you need independent confirmation 馃檪 in reply to denschaal #
- David Roche very complimentary of Booking.com on how it used Google as demand source & method measuring performance #pcitb #
- Expedia has more hotel relationships & more complexities outside of US. Moving hotel analytics out of US @hotels_com #pcitb #
- David Roche – expedia is basically a hotel selling company (when looking at profitability) David Roche of @Hotels_com #pcitb #
- David Roche, President, Hotels.com & Venere.com at Expedia talks to @philipwolf One on One http://twitpic.com/17qoru #pcitb #
- Fare families – adding attributes to fares. Create differentiated products, customize by freq. flyer level @t1mothyo #pcitb #
- One challenge to ancilliary revenue model – settlement systems have not been well designed & implemented @t1mothyo #pcitb #
- Customers like to know total price when shopping, but how do anciliary fees + hourly fare fiiling impact? #askphocus #pcitb #
- LUTE system going from 99 tax fields to 999 tax fields for products that used to bprice inclusive. @t1mothyo #pcitb #
- Intermediary Opportunities In Ancillary Revenue Timothy J. O鈥橬eil-Dunne T2Impact http://twitpic.com/17qmii #pcitb #
- Feels there is a big opportunity from a cost perspective for alternative payment systems in travel – @eDreams_Spain #pcitb #
- "If you understand supply, demand is easy" Javier P茅rez-Tenessa – CEO – eDreams Inc. #pcitb | Is it really that easy? No. #
- @denschaal Naptime? Don't the Brits call that Tea time? (Uh oh, I may have just crossed the line… now I am in DEEP trouble) in reply to denschaal #
- @askirby Saw the article – great stuff. I'm a Google Wave fan. Downturn reduced bandwidth of travel industry 2 experiment in reply to askirby #
- @NormTravelTech Would have clapped if an iphone template for a blog counted as an App… Guess it doesn't 馃檪 #pcitb #mobile in reply to NormTravelTech #
- Bookings per employee grew to 2,618 in 2009 at @eDreams_Spain. Strong performance relative to European OTAs. #pcitb #
- New OTA Strategies session starting: Javier P茅rez-Tenessa, CEO, eDreams http://twitpic.com/17qhf0 #pcitb #
- @ValynP Don't expect same level of live tweeting at @OpenTravel – fingers are fatiguing. Tomorrow may be less too 馃檪 #pcitb in reply to ValynP #
- @ggruber66 Personal opinion: NFC has huge potential for travel (as does @googlewave) Need apps 2 leverage technology #pcitb in reply to ggruber66 #
- Hey @denschaal seems @kevinlukemay took a very long lunch break at #pcitb Assume you will do same at #travelcom #tattling #
- @TravelSavvyKayt Thanks 4 compliment on RockCheetah name. Juxtaposes "Solid & Fast" 2 ideal goals 4 consultant #pcitb in reply to TravelSavvyKayt #
- iPhone App @everytrail now has 250,000 trips shared by community – nice example of web & mobile integration #pcitb #
- Everytrail.com now getting 1,500 trips per day – was 1,000 per day in November. Can capture video & integrate w/map #pcitb #
- Mobile & Travel – Part 2: Joost Schreve, Founder, GlobalMotion EveryTrail.com http://twitpic.com/17qby0 #pcitb #
- @nyccase I am at @ITB_Berlin attending the @PhoCusWright Conference. Getting some global perspective. See #hashtag #pcitb in reply to nyccase #
- Emerging mobile trends: a) augmented reality b) trust & verification c) Auto update of apps & content @NormTravelTech #pcitb #
- Emerging mobile trends: a) Point based (geo) search, b) mobile alerts / sensors, c) crowd sourcing @NormTravelTech #pcitb #
- Key mobile tech 4 Airlines – Barcodes, Near Field Communications & GPS – Know location & interact @NormTravelTech #pcitb #
- Benefits of Mobile: Empower mobile travelers, improve travel efficiency, Build ancillary revenues @NormTravelTech #pcitb #
- Mobile device not a phone, a converged device (phone, camera, gps, music player, wallet) @NormTravelTech #pcitb #
- 4G coming – True broadband on mobile devices. Huge opportunity for travel @NormTravelTech #pcitb #
- Two things driving mobile technology growth: Smart Phone Adoption & 3G Adoption @NormTravelTech #pcitb #
- Norm Rose of @PhoCusWright on explosion of Mobilecomputing and converged devices http://twitpic.com/17q8m8 #pcitb #
- Julia Sattel of @amadeusnews – Winner of 2009 PCW Innovation Summit Demos Affinity Shopper http://twitpic.com/17q87r #pcitb #
- Personal endorsement (unpaid) 4 @gliider – Used it on a complex Hawaii itinerary – great organizational tool #pcitb #
- Five Minutes of Fame start-up preview 4) Jordan Stolper CEO – gliider travel info capture http://twitpic.com/17q5fp #pcitb #
- Milwaukee Alternative Music Festival name selected "Verge" Crowd-sourced the name. The community did a good job. #MKE #
- Five Minutes of Fame start-up preview 3) Gregor van der Made, Founder, Re-ticket.com http://twitpic.com/17q0v6 #pcitb #
- Founders of @lonelyplanet "We know because we go" supporting value of expert reviews v. user generated content #pcitb #
- Strategy is to leverage trusted brand, premium content & relationship with smart customer community @lonelyplanet #pcitb #
- Future of the book is about evolving form factors @lonelyplanet #pcitb #
- Model to charge for relevant & unique content. Will tier offer & allow free browsing of other content @lonelyplanet #pcitb #
- Shifting 75/25 original/emerging business split to 65/35. Not downplaying a centuries old technology @lonelyplanet #pcitb #
- Knows they need to invest in rapid development and new partnerships to maintain relevance in travel @lonelyplanet #pcitb #
- The batteries never run out on traditional printed guidebooks – @lonelyplanet #pcitb | Excellent point (good when wet too) #
- What are impressions of Google Wave? Great capabilities or unmet expectations? How is Trippy different? #askphocus #pcitb #
- Last year, @lonelyplanet ran "hack days" for developers and staff to collaborate & innovate product enhancements #pcitb #
- Want to be first & last source of information to inspire people to travel the world @lonelyplanet #pcitb | great goal #
- Matthew Golberg, CEO of @lonelyplanet discussing multiplatform content & UGC http://twitpic.com/17pwhc #pcitb #
- @JoinMASSIVEGOOD Thanks – hoping the global hotel industry embraces the concept. in reply to JoinMASSIVEGOOD #
- Brush with greatness – sitting next to @HappyHotelier at #pcitb 馃檪 #
- You can help too. Support @JoinMASSIVEGOOD. Put a banner your blog/website. Here it is on my blog: http://j.mp/x3eob #pcitb #
- Jean-Louis Richard of Millennium Foundation Promoting @JoinMASSIVEGOOD http://twitpic.com/17pu33 #pcitb #greatcause #
- Is inverse relationship of OTA v. hotel chain penetration resulting from ability to enforce BAR pricing? #askphocus #pcitb #
- Daniel Krisch, h2c consulting on #Hotel distribution strategy best practices http://twitpic.com/17ppg7 #pcitb #
- Five Minutes of Fame start-up preview 2) Jared Salter – Founder & CEO – Joobili http://twitpic.com/17pooe #pcitb #
- menumoda.com B2B svc launching today to provide restaurants manage content & provide browser based hosted solution #pcitb #
- Five Minutes of Fame start-up preview 1) Michael Madison – Founder & CEO – Olyp Solutions http://twitpic.com/17phmh #pcitb #
- How do advancements in Google universal search & local search change dynamics of organic & paid search? #askphocus #pcitb #
- Remember: Global strategy; consider client as whole; metrics matter; technology means, not end; clients 1st @google #pcitb #
- YouTube not only #2 search engine, but also #2 global web site based on minutes spent on site @google #pcitb #
- Javier Gonz谩lez-Soria MD Google Travel Spain now up at PhoCusWright ITB http://twitpic.com/17pd83 #pcitb #
- When hourly fare filing hits, will see meta-search sites with 10 prices from 10 different channels @rickseaney #pcitb #
- Best time for US Consumers to book is at 3pm on Tues PM (airlines file fares Mon Eve, takes 1/2 day for reaction #pcitb #
- Fare Compare's ideal goal – @rickseaney wants to build 10 best consumer tools to find best travel deals #pcitb #
- Warning for coming air pricing chaos from as airlines transition to hourly fare updates from 4x/day @rickseaney #pcitb #
- How does unpredictable air pricing / rev mgmt & ancilliary fees impact travel demand & conversion? #askphocus #pcitb #
- Google will start penalizing large bloated pages in SEO/SEM – need speed on top of relevance @rickseaney #pcitb #
- Ajax based results pages convert 10-20% times better to checkout page. Not sure why OTAs don't use them @rickseaney #pcitb #
- Meta-search Speed is critical, 1/2 second = 2-4% Conversion @rickseaney #pcitb #
- Keys to comparison shopping – People want a deal. 4 Keys to Metasearch (Breadth, Depth, Speed, Stickiness) #pcitb #
- Comparison shopping – contrasting Meta-search, keystroke-saver, OTA & supplier sites People love search @rickseaney #pcitb #
- Fare Compare CEO @rickseaney taking stage at PhoCusWright to discuss Metasearch ITB http://twitpic.com/17p9a2 #pcitb #
- Bing Travel working on 90 day release cycle. Project Natale coming toward end of year – plan virtual trip @pappas #pcitb #
- Predictive layer from @fareologist a strong part of Bing Travel strategy moving forward – more than meta-search #pcitb #
- Bing tapping into emotion of users with homepage. @pappas feels Bing share will continue at steady state incl. Yahoo #pcitb #
- Bing is media site. @pappas says booking transaction is not the path Bing is following. #pcitb #
- Bing Strategy: Building fanbase, social media 2 connect, Day in Life Campaign using ads as content @pappas #pcitb #
- What changes does travel industry need to make with content to help Bing answer complex travel questions? #askphocus #pcitb #
- 5 Lessons 4 Travel Media 5) Ads are Content | Burger King Sacrifice campaign (unfriend 10) pulled by Facebook @pappas #pcitb #
- 5 Lessons 4 Travel Media 4) Be Opportunistic & Responsive | @aplusk First to 1M Twitter followers now 4.6M @pappas #pcitb #
- 5 Lessons 4 Travel Media 3) Be Social | @Starbucks deepening strong relationships with their community @pappas #pcitb #
- 5 Lessons 4 Travel Media 2) Relentless Measurement & Optimization | TripAdvisor set the standard @pappas #pcitb #
- 5 Lessons 4 Travel Media 1) Be Authentic | Million dollar homepage worked only once @pappas #pcitb #
- Krista @pappas of Microsoft's Bing Travel taking the stage at PhoCusWright ITB http://twitpic.com/17p4tb #pcitb #
- European customers still looking for price, but becoming more loyal. Shop broadly, but wind up booking with "friends" #pcitb #
- Need to have a really strong product as opposed to having a clever way to display it. Hard to compete against OTAs #pcitb #
- Priceline strength in hotels is about route to market & savvy consumers looking for deals, not he hotel business #pcitb #
- The International Hotel investment Forum is also meeting in Berlin. Is Hotel recovery still one year away? #askphocus #pcitb #
- B2B centric can be a problem – limitation of market is a concern (how many airlines can buy a product, 650?) #pcitb #
- Travelport pulling IPO was not about travel, it was about debt – Overleveraged. People suspicious of big debt #pcitb #
- Oops – corrected Henry Wells – Close Bros "It's the Growth Stupid" VC's looking for Managers who can drive the growth #pcitb #
- Looking for Recurring Revenues, Strong EBITDA, Company Growing, Long Term Contracts, Unique?, Strong Management #pcitb #
- Street Talk VC Talk Walk the Talk session starting with @genequinn moderating #pcitb http://twitpic.com/17p1ms #
- Good advice from @philipwolf for entrepreneurs "Be willing to be misunderstood when innovating" #pcitb #
- 5 Tenants for Travel Companies: 5) Significant Surprise #pcitb #
- 5 Tenants for Travel Companies: 4) See Me, Hear Me, Touch Me #pcitb #
- 5 Tenants for Travel Companies: 3) Taping New Travelers #pcitb #
- 5 Tenants for Travel Companies: 2) Strains on Search #pcitb #
- 5 Tenants for Travel Companies: 1) Disparate Devices & Channels #pcitb #
- Chaos Calls – Navigating the New = Theme for @PhoCusWright ITB Conference #pcitb #
- Opening Monologue – @philipwolf kicks off the @PhoCusWright ITB conference http://twitpic.com/17p09t #pcitb #
- Hey @ITB – Welcome to the travel industry – imagine you will accidentally be getting lots of mentions this week #itb #pcitb #
- @Grayum_ian A bit concerned as all that equipment plugged into one extension cord… Ignoring the smoke & sparks 馃檪 #pcitb in reply to Grayum_ian #
- The stage is set (at least the staging) for @Phocuswright at ITB http://twitpic.com/17ow92 #pcitb #
- PhoCusWright tech setup – The atmosphere is electric (Hoping the equipment is grounded 馃檪 http://twitpic.com/17ovdb #pcitb #
- Stunned by travel sites that only provide unsubscribe option for e-mail lists, don't link to account or allow changes #fail #
My Twitter Digest for the Past Week 2010-03-15
March 15, 2010 By Leave a Comment
About Robert ColeRobert Cole is the founder of RockCheetah, a hotel marketing strategy and travel technology consulting practice. He also authors the Views from a Corner Suite Blog and publishes the Travel Quote of the Day. Robert speaks regularly at major travel industry conferences, authors articles for leading travel industry publications, advises travel-related startups and the equity investment community. He is an evangelist for the global travel industry.
