SuperShuttle in New York – Make that Super Shittle

SuperShuttle operates shared ride services between LaGuardia, Kennedy and Newark airports in the new York area. By booking my daughter with them, in an effort to help her save some money, she wound up experiencing a three hour episode of continual service delivery failures highlighted by a complete disregard for customer needs. This post explores what should have happened, as well as the underlying reasons why she had such a disappointing experience.

Travel – The Less You Take, The More You Get

Cross a beach, a blanket, a bag & a bunny… and what do you get? A stripped-down travel experience that proves the less you take, the more you get.