The Association of Travel Marketing Executives invited Robert Cole to return and present a keynote speech on the significant impact Big Data, Deep Web and Semantic Technologies will have on travel marketing. The annual conference was held at the Hyatt Regency Miami on April 17, 2013. It was stressed that the focus should be on business and marketing objectives and not solely the technologies.
Travel Industry Presentations by RockCheetah Founder Robert Cole
Presentations made by Robert Cole at various industry conferences and speaking engagements throughout the world. If you would like to have Robert speak at your next event, please click the "Contact Robert Cole" link in the sidebar to send him a message regarding the group, proposed topic, location & date.
ATME Annual Conference – Big Data, Deep Web, Semantic Technology and Travel Marketing
Tnooz Webinar – Transforming the Supplier-driven Travel Booking Experience
RockCheetah founder Robert Cole provided an overview of travel booking processes, transaction types, revenue opportunities and conversion / loyalty implications for the Tnooz-Monetate Webinar “Transforming the Supplier-driven Travel Booking Experience” held on February 13, 2013. The importance of understanding the context of the traveler’s needs is critical to providing relevant offers and maximizing customer lifetime value.
HITEC Presentation: Mobile Distribution – No, It’s Not Billboards and Neon Vacancy Signs
It was great to see that attendance rebounded healthily at the annual Hospitality Financial & Technology Professionals HITEC conference, held in Orlando, Florida June 21 – 24, 2010. The good news was that I had been selected to speak on a subject that combined two of the hottest topics in technology and travel: Mobile Hotel […]
Impact of Structured Data on Travel Search
Search is radically changing to become more contextual, relevant and focused on producing the right answer for the user. Structured data sourced from the Deep Web is essential to provide a solid foundation for linked data to define semantic relationships between pieces of information. This is what transitions the web of documents to a web of data. The resulting relevant, convenient and highly personalized search experiences create trust. Whoever earns the trust of the consumer wins. The endgame for Web 3.0 players has never been more clear. Presented at the Open Travel Alliance 2010 Advisory Forum.
Individualization of Travel – ITB Berlin Convention
Text of opening remarks by Robert Cole when moderating the Individualization of Travel panel on March 12, 2010 on Marketing & Distribution Day at the ITB Berlin Convention. Key takeaways included travel is both an intensely personal and highly social experience. It is also a very complex multi-step process. A massive quantity of potential options exist, as well as dramatically different personal decision making processes. Now, social media now enables a transition from mass broadcasting brand messages to establishing relationships with customers and interactively communicating.
HITEC Presentation – Web 2.0 & 3.0 Impact on Hospitality Technology
The hospitality industry has been relatively slow to adopt Web 2.0 technology, so when asked to speak at the annual HFTP HITEC conference, RockCheetah’s Robert Cole and InterContinental’s MiCharl Robinson decided to look forward to Web 3.0 technologies as well. Breaking the presentation into two sections, the first have reviewed the progression from Web 1.0 through Web 2.0 and onto Web 3.0 including the key technologies and key success factors. The second portion highlighted best practices by firms like Morgans Hotel Group, Joie de Vivre and Imagini Youniverse that serve as leading examples of Web 2.0 supporting hotel customer engagement.