Tailoring the Guest Experience: One size does NOT fit all. A presentation by Robert Cole of RockCheetah, Sylvie Fayolle – GM, Le Parker Méridien and Pedro Dias – GM, Smyth for HSMAI Digital Marketing Strategy Conference, held at the Marriott Marquis in New York, New York on February 17, 2016.
HSMAI Digital Marketing Strategy Conference Pre-Arrival Personalization and Customization
February 17, 2016 By Leave a Comment
Enhancing the User Experience for Fun & Profit. Presented by Robert Cole, CEO, RockCheetah, Bill Linehan, CMO, Red Lion Hotels & Adele Gutman Milne, VP Sales, Marketing and Revenue, Library Hotel Collection at the HSMAI Digital Marketing Strategy Conference held Wednesday, February 17, 2016 at the New York Marriott Marquis.
Phocuswright Travel Innovation Summit Scorecard – 2015
November 16, 2015 By Leave a Comment
In 2015, The Phocuswright Travel Innovation Summit has been expanded to showcase 41 companies with new products for the travel industry. New this year, in addition to calling the pool of judges “The Dragon’s Den,” is the new Battleground round where 21 startups compete for three open Travel Innovation Summit slots.
Leonardo Webinar – Monetizing Mobile: How a Rich and Engaging Mobile Website Drives Bookings
July 16, 2015 By Leave a Comment
Robert Cole of RockCheetah explains how rich, engaging mobile websites drive hotel bookings and enhance guest experiences in this Leonardo sponsored webinar, broadcast July 16, 2015.
Phocuswright-Lionbridge Webinar – Engaging International Travelers
June 25, 2015 By Leave a Comment
Technological advancements in the travel industry, coupled with global growth in international travel traffic presents a challenge for today’s hospitality providers – how to best engage international travelers. Presentation by Robert Cole of RockCheetah for a Phocuswright webinar sponsored by Lionbridge on Thursday, June 25, 2015.
Cornell University School of Hotel Administration – The Creepy Line Between Genius and Egregious
April 16, 2015 By Leave a Comment
Ethical challenges presented by technological advancements provide hospitality industry entrepreneurs with unprecedented decisions that impact brand, profitability and identity. Presentation by Robert Cole of RockCheetah for a special presentation to students and faculty held at Statler Hall on the Cornell University campus in Ithaca, New York on Thursday, April 16, 2015.
Phocuswright-Maxymiser Webinar – Give the Gift of a Personalized Travel Experience
December 3, 2014 By Leave a Comment
Personalized travel experiences are the ultimate goal shared by travelers, travel suppliers and travel intermediaries. The cultivation of the relevant host/guest relationships that enable personalization require new managerial mindsets and advanced technology. Presentation by Robert Cole of RockCheetah for a Phocuswright webinar sponsored by Maxymiser on Wednesday, December 3, 2014.
Travel Leaders Annual Conference – The Future of Travel, Creating Value
November 15, 2014 By Leave a Comment
The economic trends supporting the affluent US international traveler provide an excellent marketing opportunity for unique, exotic destinations like Fiji. Presentation by Robert Cole of RockCheetah for the Tourism Fiji 2014 North American Marketing Conference held at the Portofino Hotel and Marina in Redondo Beach, California on Tuesday, October 7, 2014.
Tourism Fiji 2014 North American Marketing Conference – How Fiji Finds Happiness
October 7, 2014 By Leave a Comment
The economic trends supporting the affluent US international traveler provide an excellent marketing opportunity for unique, exotic destinations like Fiji. Presentation by Robert Cole of RockCheetah for the Tourism Fiji 2014 North American Marketing Conference held at the Portofino Hotel and Marina in Redondo Beach, California on Tuesday, October 7, 2014.
Leonardo Webinar – Targeting The New-ish Bleisure Traveler
August 21, 2014 By Leave a Comment
RockCheetah founder Robert Cole presents recommendations for hoteliers to successfully target travelers that combine business and leisure within a single trip itinerary in this webinar sponsored by Leonardo, broadcast August 21, 2014.
